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Patient Satisfaction Survey

Dear Patient, In order to further improve our service we ask that you complete the patient satisfaction survey. Please select your answers from 1-5 by choosing a provider below, 1 being the least to 5 being the greatest.

Physician
Scheduling Your Appointment
Your phone calls are usually answered promptly.
- 1
- 2
- 3
- 4
- 5
Our receptionist is always friendly and helpful.
- 1
- 2
- 3
- 4
- 5
You can schedule a convenient / timely appointment with your physician.
- 1
- 2
- 3
- 4
- 5
Our hours of operation are convenient for you.
- 1
- 2
- 3
- 4
- 5
Your physician answers your calls promptly.
- 1
- 2
- 3
- 4
- 5
Your Appointment
You usually wait less than 20 minutes to see your physician.
- 1
- 2
- 3
- 4
- 5
Your physician's nurse is always helpful and courteous.
- 1
- 2
- 3
- 4
- 5
Your physician is always professional and courteous.
- 1
- 2
- 3
- 4
- 5
Your physician listens to all of your concerns.
- 1
- 2
- 3
- 4
- 5
Your physician answers all of your questions.
- 1
- 2
- 3
- 4
- 5
Your physician adequately explains any tests or treatment options.
- 1
- 2
- 3
- 4
- 5
You are able to make a convenient / timely appointment for follow-up care.
- 1
- 2
- 3
- 4
- 5
You usually receive your test results in a timely manner.
- 1
- 2
- 3
- 4
- 5
Facilities
Was the office clean?
- Yes
- No
Were the examining rooms clean?
- Yes
- No
Were the restrooms clean?
- Yes
- No
Operations
Have you previously visited our website
- Yes
- No
Did you know our website contains useful information and tools for maintaining your health?
- Yes
- No
Are there additional services we can provide for you?
- Yes
- No
If yes, please explain:
South Bay Gastroenterology Medical Group likes to be an active member in the community. Do you know of any upcoming community events where we can volunteer our services?

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Torrance, CA

Patient Satisfaction Survey

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